Set up, optimise and manage your Google Business Profile (formerly Google My Business) so nearby customers can find, trust and contact you.
When someone searches for a service “near me” or in their city, Google usually shows a map with three businesses before any website. Those listings come from Google Business Profile, previously called Google My Business or GMB. For many local businesses it drives more calls than the website does.
We optimise your profile and local citations so Google has accurate, complete information about your business, and so customers have reasons to choose you once they see it: clear categories and services, real photos, regular posts and a steady flow of genuine reviews. We never buy reviews or use fake addresses, both of which can get a profile suspended.
Often combined with SEO and Content Marketing.
If any of these sound familiar, google business profile is likely part of the answer.
Competitors show up on Maps and we don’t.
Our listing has the wrong phone number and old photos.
We have very few reviews compared to others nearby.
We have two listings for the same branch.
Every google business profile engagement is scoped to your goals. This is what is typically included.
Categories, services, products, attributes and descriptions.
Review requests, response templates and reputation monitoring.
Consistent name, address and phone across directories.
Posts, photos, offers and Q&A kept current every week.
Profile completeness, categories, reviews, citations and competitor comparison.
Correct details, merge duplicates and complete every relevant field.
Services, descriptions, photos and posts aligned with local searches.
A simple process for asking happy customers for reviews.
Monthly report on calls, direction requests, website clicks and searches.
Better visibility in the Google Maps local pack
More calls, direction requests and website clicks
Stronger local trust through genuine reviews
Accurate information across Google and directories
Yes. Google renamed Google My Business (GMB) to Google Business Profile. The listing works the same way and is managed through Google Search and Maps.
We can’t guarantee a position. Ranking depends on relevance, distance from the searcher and prominence. We improve the parts you can influence: completeness, accuracy, reviews and activity.
We review the likely cause, correct the information that conflicts with Google’s guidelines and help you submit a reinstatement request with supporting documents.
You need a real location where you meet customers, or you can list as a service-area business and hide your address. Virtual offices and fake addresses are against Google’s guidelines.
Tell us about your business and we’ll suggest a plan and budget that fits. The first consultation is free.
